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Help

How can we help?

Quick answers on filling, downloading, signing and sealing your papers.

Filling a paper

How do I type on the paper?

Click or tap any highlighted blank and type over the sample. Press Enter to jump to the next blank. Orange blanks are still empty; the counter at the top says how many are left.

Will I lose what I typed if I close the tab?

No — your draft stays in this browser on this device. To open it on another device, press Save to My Desk.

Can I change the paper size or font?

Yes: Short (Letter), A4 or Long (8.5 × 13 in), in a formal, plain or typewriter face. The PDF follows what you pick.

Downloading and signing

Why do I need to sign in to download?

Signing in is one tap with your Google account — that is your free account. It lets you save papers, seal them and see who checked them.

I didn't get the code.

Check your spam or promotions folder, wait a minute, then ask for a new one. Codes work once and last ten minutes.

How do I sign?

Tap the signature line on the paper and draw with your finger, pen or mouse. Many offices still want a pen signature, so sign the printout too.

QR seals

What does someone see when they scan my seal?

Who sealed the paper, when, the details you ticked (for example the authorized person and the purpose) and a fingerprint — never the rest of the paper.

Can I cancel a seal?

Yes. In My Desk → QR seals, press Withdraw. Anyone who scans it afterwards sees in red that it was withdrawn.

Still stuck?

Email support@tekhx.com with the paper you were making and what happened. We answer within one working day. To check a seal, use Check a paper.